18
en
for 24 hours, dry granules take even longer for water
to filter through the cartridge and into the base. Next,
please remove a tablespoon of granules from the cart-
ridge, and throw them away. When there are too many
granules in the cartridge it does not allow water to flow
from the tank to the base.
Q: Water tank cap is too tight to unscrew
A: This could be a cause of the air pressure within the
water tank. Depress the spring on the bottom of the
water tank cap to release air from the water tank.
Continue to do this until you are able to unscrew the
water tank cap.
Q: Unit is running intermittently.
A: How long has it been since the contents of the cart-
ridge were replaced? If 2-3 months have passed, it is
time to replace the contents of the cartridge. However
the demineralization cartridge and or the granules
must be exchanged at the latest after 6 months or the
unit does not reach its full performance anymore.
• If the contents of the cartridge were just replaced there
are probably too many granules in the cartridge. Re-
move a tablespoon of granules from the cartridge.
Accessories
Q: Do I need to keep any parts before I replace the
demineralization cartridge?
A: Yes, always keep the water tank cap (this is the piece
that attaches the demineralization cartridge to the
water tank).
Q: Ionic Silver Stick
®
(water treatment) replacement
reminder
A: In each Ionic Silver Stick
®
(ISS) box and on all the new
products there is an ISS lifecycle indicator. Check the
box of the month when starting to use the ISS and
write the year on the line indicated. Exchange it after
12 months.
Q. What is EZ Cal?
A. EZ Cal is used for cleaning and descaling any of the
AIR-O-SWISS products, and cleans mineral build-up.
Instructions for using are on the packet. Only use 1 pa-
cket for 32oz of water. Do not change the ratio. Do NOT
run the unit when using EZCal. This can cause damage
to the product and voids the warranty. Thorougly rinse
the base with potable water and make sure no EZCal
residues remain in the base! It can also be used for any
other humidifier brand. for 24 hours, dry granules take
even longer for water to filter through the cartridge and
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